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"Very pleased, I feel safe with the staff" (Client)


"It's very difficult to improve a service
as good as this."
(Client)


"My respite worker is wonderful with my mother. I couldn't have anyone better." (Client)


"...care and treatment was planned and delivered in a way that was intended to ensure people's safety and welfare." (CQC Report 2013)


"Age UK is excellent, they really provide good training."
(Staff member)


"I would just like you to know how grateful I am when your lovely ladies take my husband out for a few hours and I can meet up with my friends."
(Client)


"We have gained every trust in Christine especially the professional but friendly, caring way she handles mum in
awkward situations."
(Client)

 

"Well done on making such a great service so individual."
(Client)

 

"I think this is the best job in the world. I go out to bless and be blessed myself." (Staff member)

 

"...people receive support in a way
that meets their needs and promotes their safety."
(CQC Report 2013)

 

"Harry has been a godsend to Dad. He so looks forward to his visits and we really appreciate the service you give." (Client)

 

"I think it's a very good service, the carers are all approachable and you can have a laugh with them."
(Client)

 

"...staff regularly refreshed their understanding and knowledge in a range of topics which included, first aid, safeguarding vulnerable adults from abuse, fire awareness, health and safety, food hygiene, infection control and medication awareness.
(CQC Report 2013)

 

"I keep my respite visits upbeat; laughter is an important part of our time together." (Staff member)



 

Age UK Leicester Shire & Rutland is
an established and trusted local charity


We are committed to maintaining the dignity, privacy and independence of older people and to making later life fulfilling and enjoyable.

We have been helping older people in Leicester, Leicestershire & Rutland for over 60 years and have developed our services and support in line with the evolving needs of local older people.

Our Home Care department offers a single point of contact for older people to access domestic support alongside personal care, giving them a single trusted provider to call on for a flexible and responsive package of support tailored to each client’s needs.

Our Home Care Workers provided nearly 100,000 hours of home help, home care and respite care in the last year to nearly 800 clients.
Don’t just take our word for it. Please browse our case studies which show some of the support we have provided and the difference it has made to people’s lives.

Young people teaching elderly man to operate a computer

Zoe, Care Worker

 


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