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"Very pleased, I feel safe with the staff" (Client)


"It's very difficult to improve a service
as good as this."
(Client)


"My respite worker is wonderful with my mother. I couldn't have anyone better." (Client)


"...care and treatment was planned and delivered in a way that was intended to ensure people's safety and welfare." (CQC Report 2013)


"Age UK is excellent, they really provide good training."
(Staff member)


"I would just like you to know how grateful I am when your lovely ladies take my husband out for a few hours and I can meet up with my friends."
(Client)


"We have gained every trust in Christine especially the professional but friendly, caring way she handles mum in
awkward situations."
(Client)

 

"Well done on making such a great service so individual."
(Client)

 

"I think this is the best job in the world. I go out to bless and be blessed myself." (Staff member)

 

"...people receive support in a way
that meets their needs and promotes their safety."
(CQC Report 2013)

 

"Harry has been a godsend to Dad. He so looks forward to his visits and we really appreciate the service you give." (Client)

 

"I think it's a very good service, the carers are all approachable and you can have a laugh with them."
(Client)

 

"...staff regularly refreshed their understanding and knowledge in a range of topics which included, first aid, safeguarding vulnerable adults from abuse, fire awareness, health and safety, food hygiene, infection control and medication awareness.
(CQC Report 2013)

 

"I keep my respite visits upbeat; laughter is an important part of our time together." (Staff member)


 

Giving you time to recharge

Being a full-time carer is hugely satisfying and rewarding but it can also be physically tiring and emotionally draining. Recharging your batteries or taking time to manage other aspects of your life is important for your own wellbeing and we understand you don’t want to entrust a loved one’s care to just anyone.

Quite rightly, your expectations will be high that a care worker will provide the attentive, thoughtful and compassionate care that you would provide yourself.

We offer comprehensive respite care to give you the peace of mind that your loved one is safe and well cared for while you are away. Our respite care service gives the level and type of support your loved one needs including:

• getting up and ready for the day

• companionship and supervision

• preparing meals at your usual time

• help to use the toilet

• accompanied activities or outings

• medication prompting

• housekeeping such as cleaning, bed changing,
washing and ironing


To make sure that the care package we provide exactly matches your needs, we agree a care plan with you which covers all the little details that keep your loved one’s daily routine in place during your absence.

Respite care is available 7 days a week, 24 hours a day for however long you need it. Some carers have regular daily or weekly help whilst others look for help less frequently but for longer periods to allow them a brief holiday.

Why not contact us to explore how our respite care could meet your needs? Alternatively, please complete our online enquiry form and we’ll call you back.

Elderly man and relative

 


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